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We've Got Answers!

But if you can't find what you're looking for contact us by clicking the button below.

We would love to help you with your project.

Do you have any work opportunities?

I am always on the lookout for like-minded individuals to join forces with on a freelance basis. If you're interested in working together, please don't hesitate to reach out to me via email. I look forward to hearing from you!

Why don't you have a standard pricing list?

We understand that every project is unique and the cost may vary depending on various factors such as the materials used, set-up and breakdown, travel costs, design and construction time, and the duration of the event. Instead of a one-size-fits-all pricing structure, we work closely with each client to provide a custom quote that takes into account all the necessary factors and fits within your budget. This approach allows us to be transparent and flexible with our pricing, ensuring that our clients are fully informed and satisfied with the cost of their project.

What should I do if one of our hangings was accidentally damaged during the event?

If one of our hangings were to be damaged or pulled down during an event, we kindly ask that you keep the damaged piece. In most cases, we may be able to restore it to its original condition. However, please note that there may be an additional charge for the repairs.

While it is rare for a piece to fall, sometimes during an event, an enthusiastic participant may give it a little tug. If the hanging has simply fallen down, please place it aside and don't worry, it may be perfectly fine. We will take care of it and make sure it's not in anyone's way for the remainder of your event.

I'm getting married next year, do you take commissions for wedding props?

Absolutely! I specialize in creating props for various events and spaces. If you're interested in working together, send me an email and let's chat about your ideas.

What's your location, and do you cover the whole UK?

We are located in the southwest of London, and our service coverage extends up to a 20-mile radius from the M25. For dry hire items, we provide nationwide courier delivery across the entire United Kingdom.

What does your streamers installation package include, and is there a self-installation option available?

Our streamers are tailored to individual needs, accommodating every budget, venue, and theme color. You have the flexibility to choose from a wide range of hanging streamers suitable for decorating ceilings, backdrops, arches, and chandeliers. When it comes to installation, we offer two options to suit your preferences. If you're feeling handy and want to take the DIY route, you can opt for our self-installation option. However, if you prefer a hassle-free experience, you can relax while our professional team handles the installation for you.

We provide installation services within Greater London and up to a 20-mile radius outside the M25. If you're located farther away, our dry hire option is the perfect solution, allowing you to rent our streamers and take care of the installation yourself.

I'm interested in having custom-made giant flowers for my wedding day. What's the turnaround time for this request, and is it a service you provide?

Yes, your imagination is our playground. Whether it's envisioning giant paper flowers, oversized sparkling stars, or pompom chandeliers, rest assured, we've got you covered. The turnaround time for custom props and art installations varies depending on our current workload and the specific project requirements.

Is it possible to install aerial streamers on plaster ceilings and walls?

While it's technically possible, installing our pieces on plaster ceilings and walls needs secure points. However, most venues don't like permanent bolts in decorated surfaces.

Stick on options are available, but they require at least 24 hours of setup before installing the pieces, adding extra time and cost. We also can't guarantee that there will be no damage to paint or plaster during the removal of stick on hooks, and we can't take responsibility for such damage

Because of these issues, we usually advise against it. If you still want to talk about your project, feel free to contact us.

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